Payment & Security

OVARAU™ · CHECKOUT INFORMATION

Information about available payment methods, order totals, transaction checks, and checkout security when purchasing from ovarau.com.

Last updated: October 10, 2026

CheckoutShopify payment environment
Payment MethodsShown at checkout
Order TotalReviewed before purchase
SECTION 01

Available Payment Methods

The payment methods currently available for your transaction appear during Shopify checkout. Available options may differ based on your location, currency, device, order and the payment services enabled on our store.

Please only use a payment method displayed in the checkout flow.

SECTION 02

Payment Authorization

Your bank, card issuer, or payment provider may authorize, verify, decline, or place a temporary hold on a transaction. Orders may be reviewed for fraud prevention or payment security before fulfillment.

The financial institution or payment provider controls its authorization rules and release timing for any temporary holds.

SECTION 03

Checkout Security

The store uses Shopify checkout and applicable third-party payment providers. Payment information is processed within their payment environments and is handled subject to the controls of those providers.

Do not email or message us your complete card number, card security code, online-banking password, or similar sensitive credentials.

SECTION 04

Prices, Currency & Total Charges

Product prices, available shipping charges, applicable taxes and discounts are presented before the purchase is confirmed. Review the final checkout total carefully.

The currency shown during checkout governs the amount charged. Your financial institution may apply its own conversion or international transaction fees.

SECTION 05

Discount Codes & Promotions

Valid promotions are subject to the terms stated with the offer, including eligibility, duration, product exclusions, minimum-spend conditions and usage limits. Please confirm any applicable discount before completing checkout.

SECTION 06

Failed or Duplicate Payments

If a payment appears to fail, verify your order confirmation before placing another order. A temporary authorization may appear without a completed charge. Contact your payment provider for authorization questions and our support team for order-status questions.

SECTION 07

Refunds

Approved refunds are normally returned to the original payment method. For return eligibility and timing, review our Return & Refund Policy.

OVARAU CUSTOMER CARE

Need a hand?

For product, order, delivery or policy questions, email service@ovarau.com or call +86 198-0801-8318. Customer service hours: 8:00 AM – 10:00 PM Daily, China Standard Time (UTC+8).

COMPANY DETAILS

Business Information

Brand NameOvarau™
Legal Company NameFoshan Xiwan Technology Co., Ltd.
OwnerLiao Xiwen
Websiteovarau.com
Business AddressNo. 6, Jili Daxiang (formerly Gaohao Tangzai), Nanzhuang Town, Chancheng District, Foshan City (Domicile Declaration)
Customer Support Emailservice@ovarau.com
Customer Support Phone+86 198-0801-8318
Customer Service Hours8:00 AM – 10:00 PM Daily, China Standard Time (UTC+8)

For returns, please contact customer support before shipping anything back. Our registered business address is not necessarily the return-processing facility.